Privacy Policy
1. Introduction
Margnor (Fasteners) Limited understands that the privacy and security of your personal data collected by us is extremely important and as the Data Controller are committed to ensuring that it is lawfully managed under the terms of the EU Data Protection Regulation 2016/679 (GDPR). This Policy sets out the basis on how we collect and use your information and what we do to keep it secure. It also explains your rights and how you can instruct us to limit the use of that information.
2. Information we hold
Customers - Personal data that you provide to us such as your name, postal address, email address, telephone number, previous orders and enquiries.
Suppliers and Service Providers - Personal data that you provide to us such as your name, postal address, email address, telephone number, quotations and bank account details for payments.
Employees - Personal data that you provide to us such as your name, postal address, email address, telephone number and HMRC details for payroll.
3. Why we collect your information
We gather this information to allow us to make our services available to you and for business activities.
4. Who we might share your information with
We use partners and suppliers in aspects of our delivery service and we may share your information with them in order to facilitate them in providing their services. Where any of your data is required for such a purpose we will take all reasonable steps to ensure that your data is handled safely and securely. We may need to disclose your personal data to third parties and government authorities for legal and fraud prevention reasons.
5. Data protection
Information will be securely stored electronically or on paper and only accessed by persons authorised to do so and will be kept for as long as necessary to fulfil the purposes of our business ralationship.
6. Right to withdraw consent
You have the right to withdraw your consent for the processing of your personal data at any time by contacting us at support@margnor.co.uk or writing to Margnor (Fasteners) Ltd, 36 Stringers Avenue, Jacobs Well, Guildford, Surrey GU4 7NW.
7. Accessing your data
You have the right to ask for a copy of any of your personal data held by us by contacting us at support@margnor.co.uk or writing to Margnor (Fasteners) Ltd, 36 Stringers Avenue, Jacobs Well, Guildford, Surrey GU4 7NW.
8. Changes to policy
Any changes we may make to our privacy policy in the future will be updated on this page so you should check this page from time to time to ensure that you are happy with any changes.
9. Online Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
10. How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
11. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| COOKIE name | COOKIE Description |
|---|---|
| CART | The association with your shopping cart. |
| CATEGORY_INFO | Stores the category info on the page, that allows to display pages more quickly. |
| COMPARE | The items that you have in the Compare Products list. |
| CURRENCY | Your preferred currency |
| CUSTOMER | An encrypted version of your customer id with the store. |
| CUSTOMER_AUTH | An indicator if you are currently logged into the store. |
| CUSTOMER_INFO | An encrypted version of the customer group you belong to. |
| CUSTOMER_SEGMENT_IDS | Stores the Customer Segment ID |
| EXTERNAL_NO_CACHE | A flag, which indicates whether caching is disabled or not. |
| FRONTEND | You sesssion ID on the server. |
| GUEST-VIEW | Allows guests to edit their orders. |
| LAST_CATEGORY | The last category you visited. |
| LAST_PRODUCT | The most recent product you have viewed. |
| NEWMESSAGE | Indicates whether a new message has been received. |
| NO_CACHE | Indicates whether it is allowed to use cache. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history if you have asked the site. |
| POLL | The ID of any polls you have recently voted in. |
| POLLN | Information on what polls you have voted on. |
| RECENTLYCOMPARED | The items that you have recently compared. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer allowed to use cookies. |
| VIEWED_PRODUCT_IDS | The products that you have recently viewed. |
| WISHLIST | An encrypted list of products added to your Wishlist. |
| WISHLIST_CNT | The number of items in your Wishlist. |
| PIWIK_SESSID | Anonymous identifier for monitoring visitors use of the website in order to evaluate further developments. |